River Lane Innovation respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

1. WHO WE ARE

River Lane Innovation
Randburg, Johannesburg, South Africa
+27 (0) 82 824 9295
admin@riverlaneinn.co.za
www.riverlaneinn.co.za

2. WHAT INFORMATION WE COLLECT

We collect personal information when you:

• Contact us via forms or email
• Request information about our products
• Engage with our website

This may include:

• Name and surname
• Email address
• Phone number
• Any message or enquiry you submit

We may also collect:

• IP address
• Browser and device data
• Website usage data through cookies

Personal information includes any data that identifies you.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to enquiries
• Provide product information
• Process business requests
• Improve our website and services
• Send marketing communication if you consent

We only use your data for the purpose it was collected.

4. SHARING OF INFORMATION

We do not sell your personal information.

We may share your information with:

• Service providers supporting our business
• Legal or regulatory authorities if required

All third parties are required to protect your data.

5. COOKIES

Our website uses cookies to:

• Improve user experience
• Track website performance
• Understand visitor behavior

You can disable cookies in your browser settings.

6. DATA SECURITY

We take reasonable steps to protect your information from:

• Loss
• Unauthorized access
• Misuse

This includes secure systems and access control measures.

7. DATA RETENTION

We keep your personal information only as long as needed for:

• Business purposes
• Legal requirements

After this, your data is deleted or securely stored.

8. YOUR RIGHTS

You have the right to:

• Access your personal information
• Request correction of your data
• Request deletion of your data
• Object to processing

To exercise these rights, contact us using the details above.

9. THIRD-PARTY LINKS

Our website may include links to other websites.
We are not responsible for their privacy practices.

10. CHANGES TO THIS POLICY

We may update this policy from time to time.
Changes will be posted on this page.

11. CONTACT

For any privacy-related queries:
admin@riverlaneinn.co.za
+27 (0) 82 824 9295